Customer Service Part I

At Forever21, the sales personnel are really knowledgeable about the products they are selling as well as the stock availability and they are very glad to help should you need any.

Forever21 has the return and exchange policies within 7 days from date of purchase, provided item is in saleable condition (only applicable to some merchandise).

By selling their merchandises online too other than in physical stores, it allow the customers to have a wider variety as some items may not be available in stores and also at the ease of their home. This brings convenience to the customers who do not have the time to go out to the physical store to shop.